Privacy Policy

Effective date: March 29, 2026 · Last updated: March 29, 2026

This Privacy Policy describes how Sergey Tarasov, operating as TrueInsight ("we", "us", "our"), collects, uses, and protects information when you use our applications distributed through the Atlassian Marketplace and our website at trueinsight.cc.

1. Information We Collect

Our Atlassian Marketplace applications operate within the Atlassian Cloud environment. Depending on the application, we may access:

• Atlassian account data: Your name, email address, and account identifier as provided by Atlassian during app installation and usage.
• Content data: Jira issues, Confluence pages, or other Atlassian product content that the application needs to function, as permitted by the scopes you approve during installation.
• Usage data: Anonymous, aggregated usage metrics to improve application performance and reliability.

2. How We Use Your Information

• To provide and maintain the functionality of our applications.
• To respond to your support requests.
• To improve our applications based on aggregated, anonymized usage patterns.

We do not use your data for advertising, profiling, or any purpose unrelated to the application's core functionality.

3. Third-Party Services

Some of our applications may use third-party AI services (such as Anthropic Claude or OpenAI) to process content at your request. When this occurs:

• Only the specific content you choose to process is sent to the third-party API.
• Data is transmitted over encrypted connections (TLS 1.2+).
• We do not store copies of data sent to or received from third-party APIs beyond the current session.
• Third-party providers' own privacy policies apply to data they process.

4. Data Storage and Security

Our Forge-based applications run on Atlassian's infrastructure. Data stored by the application uses Atlassian Forge's built-in storage, which inherits Atlassian's security controls and data residency settings.

We do not maintain separate databases or servers for storing your Atlassian content data unless explicitly stated in the application's documentation.

5. Data Retention and Deletion

Application data stored in Forge storage is automatically removed when the application is uninstalled. You may request deletion of any data associated with your account at any time by contacting us.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

To exercise any of these rights, contact us at the email below.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the application or our Marketplace listing.

8. Contact

Sergey Tarasov
Limassol, Cyprus
Email: [email protected]
Website: trueinsight.cc